Privacy Policy
Last updated: [2026-01-01]
logistics.premafirm.com (“PremaFirm Logistics”) is owned and operated by PremaFirm Inc.
This Privacy Policy explains how PremaFirm Inc. collects, uses, discloses, and protects personal information.
Information We Collect
We may collect personal and business information including your name, company name, email address, phone number, pickup and delivery details, and billing or invoicing information. We do not store credit card details. We may also collect technical data such as IP address, browser type, and device information.
How We Use Information
Collected information is used to provide freight and logistics services, issue quotes, dispatch loads, process proof of delivery, handle billing and accounting, meet regulatory requirements, and maintain website security and performance analytics.
Information Sharing
Information may be shared with shippers, brokers, and carriers strictly for service execution, as well as with insurance providers, payment processors, or government authorities when required by law. We do not sell or trade personal data.
Data Retention
Personal information is retained only for the period necessary to fulfill operational, tax, and legal obligations. Once no longer required, data is securely deleted.
Data Security
We implement industry-standard security measures including SSL encryption, restricted internal access, and secure servers with regular backups to protect personal information.
Access to personal information is limited to authorized personnel only.
Cookies and Analytics
Our website uses essential and analytics cookies to ensure proper functionality and improve user experience. Cookies may be disabled through browser settings, though some features may be affected.
Cross-Border Processing
Information may be stored or processed in Canada and the United States in accordance with PIPEDA and applicable U.S. privacy regulations.
Your Rights
You have the right to request access to your personal data, request corrections or deletion, and withdraw consent where applicable.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.
Data Controller